FAQ
FAQ
FAQ
Frequently Asked Questions
Do you have questions? Here you will find answers to the most frequently asked questions about our services, automation, integrations, and technical support. We explain everything clearly and concisely.
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"10 steps to AI and Automation
in the company"
The e-book is free for those who are registered on the list and will be sent on November 7, 2025, to the provided email address.
Get an E-book for free:
“10 Steps to AI and Automation
in the Company”
The e-book is free for those who are registered on the list and will be sent on November 7, 2025, to the provided email address.
Understanding needs and possibilities:
How can I assess which processes in my company are worth automating?
It is worth starting by identifying repetitive, time-consuming tasks with a large volume of data – especially those that do not require creative thinking and are prone to manual errors. We assist in such analysis.
How can I assess which processes in my company are worth automating?
It is worth starting by identifying repetitive, time-consuming tasks with a large volume of data – especially those that do not require creative thinking and are prone to manual errors. We assist in such analysis.
How can I assess which processes in my company are worth automating?
It is worth starting by identifying repetitive, time-consuming tasks with a large volume of data – especially those that do not require creative thinking and are prone to manual errors. We assist in such analysis.
Do I need to have data or any systems already in place to get started?
It is not necessary – we can start with simple automations or create solutions that will begin to gather the data needed for later use in AI.
Do I need to have data or any systems already in place to get started?
It is not necessary – we can start with simple automations or create solutions that will begin to gather the data needed for later use in AI.
Do I need to have data or any systems already in place to get started?
It is not necessary – we can start with simple automations or create solutions that will begin to gather the data needed for later use in AI.
Can you do an audit of processes to identify priorities?
Yes, we offer process audits – we analyze workflows, identify so-called "bottlenecks", and present an automation roadmap with implementation recommendations.
Can you do an audit of processes to identify priorities?
Yes, we offer process audits – we analyze workflows, identify so-called "bottlenecks", and present an automation roadmap with implementation recommendations.
Can you do an audit of processes to identify priorities?
Yes, we offer process audits – we analyze workflows, identify so-called "bottlenecks", and present an automation roadmap with implementation recommendations.
Is my company even suitable for implementing AI?
Most companies, regardless of size or industry, can utilize AI – the key is to choose the right tools for real needs and available data, even if it is limited at the start.
Is my company even suitable for implementing AI?
Most companies, regardless of size or industry, can utilize AI – the key is to choose the right tools for real needs and available data, even if it is limited at the start.
Is my company even suitable for implementing AI?
Most companies, regardless of size or industry, can utilize AI – the key is to choose the right tools for real needs and available data, even if it is limited at the start.
What are the real benefits of automation and AI for my business?
This includes, among others, saving time and costs, reducing errors, faster decision-making, better customer service, and greater scalability of processes without a proportional increase in resources.
What are the real benefits of automation and AI for my business?
This includes, among others, saving time and costs, reducing errors, faster decision-making, better customer service, and greater scalability of processes without a proportional increase in resources.
What are the real benefits of automation and AI for my business?
This includes, among others, saving time and costs, reducing errors, faster decision-making, better customer service, and greater scalability of processes without a proportional increase in resources.
What AI technologies do you use (LLM, OCR, NLP, ML)?
Depending on the needs, we utilize LLM models (e.g., ChatGPT, Claude), text recognition (OCR), natural language processing (NLP), and machine learning (ML) – both in ready-made tools and in custom solutions.
What AI technologies do you use (LLM, OCR, NLP, ML)?
Depending on the needs, we utilize LLM models (e.g., ChatGPT, Claude), text recognition (OCR), natural language processing (NLP), and machine learning (ML) – both in ready-made tools and in custom solutions.
What AI technologies do you use (LLM, OCR, NLP, ML)?
Depending on the needs, we utilize LLM models (e.g., ChatGPT, Claude), text recognition (OCR), natural language processing (NLP), and machine learning (ML) – both in ready-made tools and in custom solutions.
Do you automate only simple tasks, or also more complex decision-making processes?
We automate both simple operations (e.g., data copying) and complex decision-making processes using business rules, AI, or integration between multiple systems.
Do you automate only simple tasks, or also more complex decision-making processes?
We automate both simple operations (e.g., data copying) and complex decision-making processes using business rules, AI, or integration between multiple systems.
Do you automate only simple tasks, or also more complex decision-making processes?
We automate both simple operations (e.g., data copying) and complex decision-making processes using business rules, AI, or integration between multiple systems.
Do you use ready-made tools (e.g., Zapier, Make, Power Automate), or do you create your own solutions?
We use a hybrid approach – if ready-made tools meet the requirements, we use them; in more advanced projects, we build dedicated integrations and applications.
Do you use ready-made tools (e.g., Zapier, Make, Power Automate), or do you create your own solutions?
We use a hybrid approach – if ready-made tools meet the requirements, we use them; in more advanced projects, we build dedicated integrations and applications.
Do you use ready-made tools (e.g., Zapier, Make, Power Automate), or do you create your own solutions?
We use a hybrid approach – if ready-made tools meet the requirements, we use them; in more advanced projects, we build dedicated integrations and applications.
Do you integrate with my existing ERP/CRM systems?
Yes, we integrate with popular ERP/CRM systems (e.g., SAP, Salesforce, HubSpot, Comarch) and we create custom integrations via API or direct access to databases.
Do you integrate with my existing ERP/CRM systems?
Yes, we integrate with popular ERP/CRM systems (e.g., SAP, Salesforce, HubSpot, Comarch) and we create custom integrations via API or direct access to databases.
Do you integrate with my existing ERP/CRM systems?
Yes, we integrate with popular ERP/CRM systems (e.g., SAP, Salesforce, HubSpot, Comarch) and we create custom integrations via API or direct access to databases.
Are your solutions scalable in case of company growth?
Yes, we design all solutions with scalability in mind – they can be easily extended with new features, larger data volumes, or additional integrations as the company grows.
Are your solutions scalable in case of company growth?
Yes, we design all solutions with scalability in mind – they can be easily extended with new features, larger data volumes, or additional integrations as the company grows.
Are your solutions scalable in case of company growth?
Yes, we design all solutions with scalability in mind – they can be easily extended with new features, larger data volumes, or additional integrations as the company grows.
Implementation and execution:
What does the implementation process look like – from the first contact to final launch?
We begin the process with a consultation and needs analysis, then we prepare the concept, develop and test the solution, and after approval, we implement it in the production environment, and finally, we provide support and development.
What does the implementation process look like – from the first contact to final launch?
We begin the process with a consultation and needs analysis, then we prepare the concept, develop and test the solution, and after approval, we implement it in the production environment, and finally, we provide support and development.
What does the implementation process look like – from the first contact to final launch?
We begin the process with a consultation and needs analysis, then we prepare the concept, develop and test the solution, and after approval, we implement it in the production environment, and finally, we provide support and development.
How long does a typical implementation take?
The implementation time depends on the complexity of the project – simple automations take a few days or a week, while more complex integrations and AI solutions can take from 3 to 8 weeks.
How long does a typical implementation take?
The implementation time depends on the complexity of the project – simple automations take a few days or a week, while more complex integrations and AI solutions can take from 3 to 8 weeks.
How long does a typical implementation take?
The implementation time depends on the complexity of the project – simple automations take a few days or a week, while more complex integrations and AI solutions can take from 3 to 8 weeks.
What roles are needed on my company's side in collaboration?
Typically, it is enough to have a person responsible for the processes; for larger projects, it is also worth involving decision-makers and end users.
What roles are needed on my company's side in collaboration?
Typically, it is enough to have a person responsible for the processes; for larger projects, it is also worth involving decision-makers and end users.
What roles are needed on my company's side in collaboration?
Typically, it is enough to have a person responsible for the processes; for larger projects, it is also worth involving decision-makers and end users.
Can the implementation be divided into phases / MVP?
Yes, we prefer a phased approach – first we create an MVP (Minimum Viable Product) to quickly deliver value, and then we develop the solution according to user priorities and feedback.
Can the implementation be divided into phases / MVP?
Yes, we prefer a phased approach – first we create an MVP (Minimum Viable Product) to quickly deliver value, and then we develop the solution according to user priorities and feedback.
Can the implementation be divided into phases / MVP?
Yes, we prefer a phased approach – first we create an MVP (Minimum Viable Product) to quickly deliver value, and then we develop the solution according to user priorities and feedback.
Do you provide training for my team?
Yes, we offer technical and user training - tailored to the participants' level, in the form of online workshops or video documentation/manuals, which remain for later.
Do you provide training for my team?
Yes, we offer technical and user training - tailored to the participants' level, in the form of online workshops or video documentation/manuals, which remain for later.
Do you provide training for my team?
Yes, we offer technical and user training - tailored to the participants' level, in the form of online workshops or video documentation/manuals, which remain for later.
Security and data:
How do you secure the data processed by your systems?
We use encryption, access control, operation logging, and best security practices that comply with industry standards and client requirements.
How do you secure the data processed by your systems?
We use encryption, access control, operation logging, and best security practices that comply with industry standards and client requirements.
How do you secure the data processed by your systems?
We use encryption, access control, operation logging, and best security practices that comply with industry standards and client requirements.
Where is the data stored and who has access to it?
Data can be stored in the cloud (e.g., AWS, Azure) or locally, according to the agreements; only authorized individuals with the appropriate levels of authorization have access.
Where is the data stored and who has access to it?
Data can be stored in the cloud (e.g., AWS, Azure) or locally, according to the agreements; only authorized individuals with the appropriate levels of authorization have access.
Where is the data stored and who has access to it?
Data can be stored in the cloud (e.g., AWS, Azure) or locally, according to the agreements; only authorized individuals with the appropriate levels of authorization have access.
Are your solutions compliant with GDPR / other regulations?
Yes, we design solutions in accordance with GDPR and other local/regional legal regulations regarding the protection of personal data.
Are your solutions compliant with GDPR / other regulations?
Yes, we design solutions in accordance with GDPR and other local/regional legal regulations regarding the protection of personal data.
Are your solutions compliant with GDPR / other regulations?
Yes, we design solutions in accordance with GDPR and other local/regional legal regulations regarding the protection of personal data.
Is the data encrypted during transmission and storage?
Yes, we use encryption both "in transit" (e.g., HTTPS, TLS) and "at rest" (e.g., disk or database encryption) to ensure complete security.
Is the data encrypted during transmission and storage?
Yes, we use encryption both "in transit" (e.g., HTTPS, TLS) and "at rest" (e.g., disk or database encryption) to ensure complete security.
Is the data encrypted during transmission and storage?
Yes, we use encryption both "in transit" (e.g., HTTPS, TLS) and "at rest" (e.g., disk or database encryption) to ensure complete security.
Do you use cloud services or can everything be kept locally?
We support all models - we can implement a solution in the cloud, on the client's local infrastructure, or a hybrid solution, depending on technical requirements and security policy.
Do you use cloud services or can everything be kept locally?
We support all models - we can implement a solution in the cloud, on the client's local infrastructure, or a hybrid solution, depending on technical requirements and security policy.
Do you use cloud services or can everything be kept locally?
We support all models - we can implement a solution in the cloud, on the client's local infrastructure, or a hybrid solution, depending on technical requirements and security policy.
Costs and return on investment:
How do you price such an implementation – by the hour, by project, or on a subscription basis?
We offer various models: fixed project pricing, hourly billing, or subscription (SaaS); the choice depends on the scope, duration, and needs of the client.
How do you price such an implementation – by the hour, by project, or on a subscription basis?
We offer various models: fixed project pricing, hourly billing, or subscription (SaaS); the choice depends on the scope, duration, and needs of the client.
How do you price such an implementation – by the hour, by project, or on a subscription basis?
We offer various models: fixed project pricing, hourly billing, or subscription (SaaS); the choice depends on the scope, duration, and needs of the client.
Can you estimate the ROI (return on investment)?
Yes, based on the provided data, we will calculate potential resource savings and prepare an estimated ROI, demonstrating the financial value of automation over time.
Can you estimate the ROI (return on investment)?
Yes, based on the provided data, we will calculate potential resource savings and prepare an estimated ROI, demonstrating the financial value of automation over time.
Can you estimate the ROI (return on investment)?
Yes, based on the provided data, we will calculate potential resource savings and prepare an estimated ROI, demonstrating the financial value of automation over time.
Are there any hidden costs (e.g. maintenance, support)?
No, we present the full estimate in advance – depending on the model, there may be optional costs for support, updates, or upgrades.
Are there any hidden costs (e.g. maintenance, support)?
No, we present the full estimate in advance – depending on the model, there may be optional costs for support, updates, or upgrades.
Are there any hidden costs (e.g. maintenance, support)?
No, we present the full estimate in advance – depending on the model, there may be optional costs for support, updates, or upgrades.
Do you offer test models or POC (proof of concept)?
Yes, we often start with a POC (Proof of Concept) or MVP (Minimum Viable Product) that allows us to test key features before full implementation and assessing feasibility.
Do you offer test models or POC (proof of concept)?
Yes, we often start with a POC (Proof of Concept) or MVP (Minimum Viable Product) that allows us to test key features before full implementation and assessing feasibility.
Do you offer test models or POC (proof of concept)?
Yes, we often start with a POC (Proof of Concept) or MVP (Minimum Viable Product) that allows us to test key features before full implementation and assessing feasibility.
Can you compare the cost of automation with the costs of performing the process manually?
Yes, we conduct such an analysis – we compare labor costs, execution time, and potential manual errors with the costs of implementation and maintenance of automation.
Can you compare the cost of automation with the costs of performing the process manually?
Yes, we conduct such an analysis – we compare labor costs, execution time, and potential manual errors with the costs of implementation and maintenance of automation.
Can you compare the cost of automation with the costs of performing the process manually?
Yes, we conduct such an analysis – we compare labor costs, execution time, and potential manual errors with the costs of implementation and maintenance of automation.
Effects and development:
How can I measure the effectiveness of the implemented automations?
We provide KPI indicators (e.g., time saved, number of operations processed, error reduction), as well as dashboards monitoring results in real-time.
How can I measure the effectiveness of the implemented automations?
We provide KPI indicators (e.g., time saved, number of operations processed, error reduction), as well as dashboards monitoring results in real-time.
How can I measure the effectiveness of the implemented automations?
We provide KPI indicators (e.g., time saved, number of operations processed, error reduction), as well as dashboards monitoring results in real-time.
Do you offer support and system development after implementation?
Yes, we provide technical support, service, and the possibility of further development of the solution – both in a subscription model and on demand.
Do you offer support and system development after implementation?
Yes, we provide technical support, service, and the possibility of further development of the solution – both in a subscription model and on demand.
Do you offer support and system development after implementation?
Yes, we provide technical support, service, and the possibility of further development of the solution – both in a subscription model and on demand.
How often do you update your solutions?
Updates depend on the client's needs and the chosen model - we can carry them out on demand or as part of a service level agreement (SLA).
How often do you update your solutions?
Updates depend on the client's needs and the chosen model - we can carry them out on demand or as part of a service level agreement (SLA).
How often do you update your solutions?
Updates depend on the client's needs and the chosen model - we can carry them out on demand or as part of a service level agreement (SLA).
Can you help with further automation if the company grows?
Yes, our approach assumes growth alongside the company – we scale systems, add new features, and integrations as needs change.
Can you help with further automation if the company grows?
Yes, our approach assumes growth alongside the company – we scale systems, add new features, and integrations as needs change.
Can you help with further automation if the company grows?
Yes, our approach assumes growth alongside the company – we scale systems, add new features, and integrations as needs change.
Do you have references or case studies from similar industries?
Yes, we have case studies from various industries – we would be happy to present specific implementation examples after prior contact and matching to your company's profile.
Do you have references or case studies from similar industries?
Yes, we have case studies from various industries – we would be happy to present specific implementation examples after prior contact and matching to your company's profile.
Do you have references or case studies from similar industries?
Yes, we have case studies from various industries – we would be happy to present specific implementation examples after prior contact and matching to your company's profile.
Let's talk!
Cezary Mazur
CEO @ Autooomate
Do you feel that certain things could be done faster, easier, or without manual clicking? During the conversation, we will take a closer look at how you work today – and we will show you where automation can bring quick results.
Let's talk!
Cezary Mazur
CEO @ Autooomate
Do you feel that certain things could be done faster, easier, or without manual clicking? During the conversation, we will take a closer look at how you work today – and we will show you where automation can bring quick results.
Let's talk!
Cezary Mazur
CEO @ Autooomate
Do you feel that certain things could be done faster, easier, or without manual clicking? During the conversation, we will take a closer look at how you work today – and we will show you where automation can bring quick results.